Catalog

FAQ

Does the product package include an installation manual?

Yes. The package includes a graphic installation manual with detailed installation steps, accessory list, and precautions. You can also contact customer service to obtain an electronic version of the manual.

Can the water outlet mode of the overhead shower be adjusted?

Yes. The overhead shower supports three water outlet modes: rain, pulse, and mixed. It can be switched through the adjustment button on the top to meet different shower experience needs.

After installation, water leakage is found. What may be the reason?

Common reasons include the pipe interface sealing ring not being installed in place, the screws not being tightened, or the valve body not matching the pipe diameter. It is recommended to check the accessory installation and replace the seal if necessary.

Does the product support use in low water pressure environments?

Yes. It has a built-in pressurized water outlet structure. In a low water pressure environment above 0.15MPa, it can still ensure a stable water output effect to meet basic shower needs.

What should be noted when using it again after long-term non-use?

First, open the valve to drain the stagnant water remaining in the pipeline, then use it normally. If there is an odor or impurities in the water output, you can disassemble the shower head to clean the internal filter.

Can the position of the body jets be custom-installed?

Yes. The body jets are equipped with adjustable mounting brackets, and the fixed position can be adjusted during installation according to the height of family members (recommended height range: 1.2-1.8m).

Can it be used with a constant temperature water heater?

Yes. The product is well compatible with constant temperature water heaters. At the same time, the pressure balance device built in the valve body can further stabilize the water temperature and avoid sudden temperature changes.

Is the black coating on the product surface easy to peel off?

No. It adopts a multi-layer electrophoretic black coating process with strong adhesion. Avoid scratching with sharp objects during normal use, and the appearance can remain intact for a long time.

Can the handheld shower bracket adjust the angle?

Yes. The handheld shower bracket supports 360° rotation and 15° up and down angle adjustment, allowing flexible adjustment of the spray direction according to usage habits.

Do I need to reserve pipes in advance for installation?

Yes. You need to reserve hot and cold water pipe interfaces in the wall before installation. The distance between interfaces is recommended to be 15cm, and they should be level with the wall to avoid affecting subsequent assembly.

Jiangmen Vegeshi Sanitary Ware Technology Co., LTD
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